Privacy Policy

A. Business and Registration Information

When a business registers on the Platform, we collect information relating to the business entity, including but not limited to:

• Business/entity name, nature of business, industry sector, and product or service offerings,
• Business registration details such as GSTIN, PAN, Udyam Registration Number, Certificate of Incorporation, or other applicable statutory registration,
• Registered office and operational business address,
• Bank or financial details, only where voluntarily provided for a specific purpose such as fee payment.

B. Authorised Representative Information

We collect personal information of the individual(s) registering or operating the account on behalf of the business, including name, designation, email address, and mobile number. This information constitutes "personal data" of an identifiable individual and is processed in accordance with applicable data protection law.

C. Usage and Technical Information

We may automatically collect non-personal and technical information whenever a User interacts with the Platform, including IP address, browser type and version, device information, operating system, log data, and pages visited.

D. Communications on the Platform

Where the Platform facilitates messaging or connection requests between Users, we may store the content and metadata of such communications for the purpose of enabling the connection, ensuring platform safety, and resolving disputes regarding misuse.

E. Cookies

The Platform may use cookies to enhance User experience, remember preferences, and analyse usage patterns. Users may configure their browser to refuse cookies, though certain features of the Platform may not function properly as a result.

• To create and display the User's business profile to enable discovery and connection with other registered business Users,
• To operate, maintain, and improve the Platform and its features,
• To verify the authenticity of business registration details, where such verification is undertaken,
• To process any applicable subscription, listing, or connection fees,
• To communicate service updates, transactional alerts, and, where opted in, promotional communication,
• To detect, prevent, and investigate fraud, misuse, or violation of the Terms of Use,
• To comply with applicable law, regulatory requirements, or lawful requests from governmental or judicial authorities.

Users acknowledge and agree that the core function of the Platform is to connect businesses with one another. Accordingly, certain information provided at the time of registration — including business name, nature of business/offerings, and the contact details of the authorised representative designated for business enquiries — shall be visible and searchable by other registered business Users on the Platform, for the purpose of enabling direct business connection and communication.

Udyami Connect exercises no control over, and bears no responsibility for, the manner in which another User subsequently uses, stores, retains, or further discloses information viewed or obtained through a connection made on the Platform. Any such further use is between the concerned Users and is governed by their own arrangement, and not by this Policy.

Users may, subject to the Platform's available settings, choose to limit the visibility of certain non-mandatory profile fields. Certain fields, however, are necessarily visible to other Users as they are essential to the Platform's function of enabling business connections.

We do not sell, rent, or trade User information to third parties for their independent marketing purposes. We may share information with:

• Third-party service providers engaged to operate the Platform, including hosting, cloud storage, analytics, payment processing, and communication service providers, who are contractually bound to maintain confidentiality and use the information solely for the purpose for which it is shared,
• Regulatory, governmental, or judicial authorities where required under applicable law, written notice, or court order,
• A successor entity in connection with any merger, acquisition, or sale of business assets, subject to that entity agreeing to honor this Policy.

The Platform may contain links to third-party websites, including websites of Users or their business profiles maintained elsewhere. We do not control and are not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of any third-party website they visit.

We adopt reasonable security practices and procedures, including encryption and access controls, to protect User information against unauthorised access, alteration, disclosure, or destruction. Sensitive information exchanged with the Platform is transmitted over SSL/TLS-secured channels. Notwithstanding the foregoing, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security of User data.

We retain business and personal information for as long as the User's account remains active, and thereafter for such period as is necessary to comply with legal, accounting, or regulatory obligations, resolve disputes, and enforce our agreements. Upon expiry of the applicable retention period, information shall be securely deleted or anonymized.

Subject to applicable law, Users and their authorised representatives may exercise the following rights in respect of their personal data:

• The right to access a copy of the personal information we hold,
• The right to rectification of inaccurate or incomplete information,
• The right to erasure of personal data, subject to our legal retention obligations,
• The right to withdraw consent to processing at any time, where processing is based on consent, without affecting the lawfulness of processing carried out prior to such withdrawal,
• The right to object to processing for direct marketing purposes,
• The right to grievance redressal in accordance with Clause 11 below.

Withdrawal of consent or a request for erasure of information necessary to operate a business profile may result in suspension or discontinuation of the User's access to the Platform, to the extent such information is essential for provision of the service.

Where information is stored or processed using service providers or infrastructure located outside India, we shall ensure that such transfer is undertaken in accordance with applicable law, including any conditions prescribed under the Digital Personal Data Protection Act, 2023, and that adequate contractual safeguards are in place with the relevant service provider.

The Platform is intended solely for use by business entities acting through authorised representatives who are at least 18 years of age. We do not knowingly collect personal information from individuals below the age of 18. If we become aware that such information has been provided, we will take steps to delete it without delay.

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the details of the Grievance Officer are as follows:

Name: Megha Sharma
Designation: Sales Manager

Udyami Connect
11B/8, Pusa Rd, Block 11, Old Rajinder Nagar, Rajinder Nagar, Delhi, 110005
Email: connect@udyamiconnect.com
Phone: +91-9717184726